Unimark EC3000 Series Spezifikationen Seite 107

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AIMS Attachment A: AIMS Statement of Work
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drawing format approved by the County and shall detail system
component interconnectivity, component locations, and room/rack
layouts.
12. Parts List: The CONTRACTOR shall supply complete parts lists and
breakdowns that identify each hardware component (to the lowest
repairable unit) as well as ordering information for these parts.
i A separate spare parts list shall be provided and include an
itemized list of manufacturers‟ part numbers, model numbers,
budgetary pricing, supplier‟s address, supplier‟s phone numbers
and any single source components identified as such.
13. Documentation Reference: The CONTRACTOR shall supply a
complete list and cross-reference of all supplied documents (i.e.,
name, brief description, and document number).
14. Test Plans: The CONTRACTOR shall supply system test plans
(similar to those submitted with the proposal) for each phase of testing
(i.e., Factory Acceptance Testing, Performance Verification Testing,
and Endurance Testing) as well as all related test results and reports.
Each test shall include a purpose/goal, detailed procedure, and clear
pass or fail criteria. Each specification requirement shall be tested and
referenced. A summary cross-reference between each test and the
specification shall be provided and sorted in the order of the
specification requirements.
15. Display Formats: The CONTRACTOR shall supply each of the
monitor display formats required for each functional display.
16. Training Plan: Training plan and course materials.
17. COTS Software Report: The CONTRACTOR shall provide a
document identifying each Common Off-The-Shelf (COTS) software
package. The submittal shall state the purpose of the software
package, where it shall be used, and how it shall be used. The
software license information shall be included.
18. Maintenance Schedule: A recommended schedule for preventative,
routine, and emergency maintenance indicating frequency and
response time. Preventative maintenance services during peak activity
periods shall be avoided. The CONTRACTOR shall coordinate with
the County to define peak activity periods. The CONTRACTOR shall
submit a finalized preventative maintenance schedule for County
approval.
19. Response Escalation Plan: The CONTRACTOR shall submit a
recommended response escalation plan that defines the level of
severity of a problem and the associated service response time. The
use of this response plan and its details will be negotiated with the
Exhibit 3
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